First Time Buying Guide

USE OF OUR WEB SITE IS CONSTITUTES ACCEPTANCE OF OUR TERMS AND CONDITIONS.

HOW TO SET UP YOUR ACCOUNT

1.Log onto the web site www.armitageaustralia.com.au

2.Click on "LOGIN" at the top right side of the home page

3.Enter the user name we have sent to you and the password "temppwd"

4.Go to "My Account" and complete the details as required

5.Go to "Change Password" and create a new password

6.If you would like to change your "USER NAME" or "EMAIL" address send us an email at info@armitageaustralia.com.au with the details and we will update your information

6.Go to the home page and start shopping

HOW TO FIND A SPECIFIC PRODUCT

Option 1

  1. Go to www.armitageaustralia.com.au homepage.
  2. In the search box on the top right hand side type in the name of the product you are searching for, if we stock this item or similar the results will appear automatically.

Option 2

  1. Go to www.armitageaustralia.com.au homepage.
  2. Click on a Category in the BLUE header. A drop down window will appear with a list of options.
  3. Click on the option most suitable to the product you are searching for.

HOW TO ADD ITEMS TO YOUR SHOPPING CART

  1. When you find an item that you want to purchase simply click on the "Add to cart" Button this will add the product to your shopping cart. You have the option to buy by single units or by carton lots.
  2. Continue shopping and every time you find a new product click the "Add to cart" Button.
  3. When you have completed your purchases click on the "SHOPPING CART" button highlighted in blue at the top of the product page, this will take you to MY SHOPPING CART.
  4. In MY SHOPPING CART you can check your purchase and enter any promotional codes.
  5. Once you are satisfied with your purchase click on CHECKOUT.
  6. The first time in "CHECK OUT" you will have to enter information about the delivery address. After that you can edit the delivery address or this address will become the preferred delivery address.

AT THE CHECKOUT

  1. Please log in: if you have not registered please click on "Register" button and register.
  2. If you have registered previously please log into your account.
  3. Please make sure all the account details are correct.
  4. Please make sure your shipping address is correct. If you wish you can Edit this address.
  5. Please choose your payment method and click CONTINUE. You can pay using "Pay Pal" which offers Credit Card or Pay Pal options. You can click on "ACCOUNT" if you wish to pay at a later time. Payment via Pay Pal at the time of order will not incur a fee. Paying later with Pay Pal of Credit Card will incur a 2% fee. If at any time you wish to go back please click on the appropriate tab at the top or click the BACK button.
  6. Once your payment option has been processed you will be returned back to our site to continue shopping or log out.
  7. You will receive an Email detailing your purchase and we will update your account with the progress of your order, you can log onto your account at any time to check the progress.
  8. Ordering online will give you "Gold Coin" rewards. This will show on your next purchase as a $ amount that you can use at anytime as a discount. This is only for online ordering.